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Desiolens Help Center
Support and Help Center
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I have difficulty logging into my desio account, what can I do?
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I am experiencing discomfort while wearing the lenses, what can I do?
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I lost my dispatch confirmation email, where can I find my tracking code?
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I would like to exchange my lenses, how can I do this?
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My parcel arrived but does not match what I have ordered, what can I do?
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The lenses are moving on my cornea, what can I do?
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The lenses seem too big or too small for me, what could be the cause?
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The online tracking information for my order indicates there is a problem with the delivery of my parcel, what can I do?
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There is a defect with the lenses, what are your return procedures?
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There is an error with the delivery address I provided, can I update the delivery address of an existing order?
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What if I need some information about my order?