A parcel may be returned for the following reasons:

• The recipient’s address is unknown
• The receiver’s name is not stated on the mailbox
• The delivery address supplied at the time of ordering was incorrect
• The shipping address did not include a flat, suite, or apartment number.
• No authorized recipient was available to sign for the parcel and the customer did not collect their goods from their post/courier office in the allotted time
• Another reason that is out of our responsibility.